eb 333's Privacy Policy

By using the eb 333 platform, you are considered to have accepted the terms of this privacy policy. This policy applies to all members, users, and visitors. eb 333 treats the privacy of your personal information as its highest priority and uses industry-standard technology to protect it. For full details on our terms of service, please read the Terms and Conditions page.

1. What Information Is Collected

When you register and use services on eb 333, certain information is collected from you. This information falls into two main categories:

1.1 Information You Provide Directly

• Full name and date of birth (for identity verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Mobile banking account details during deposit and withdrawal (bKash, Nagad, Rocket, Upay)
• Identity document details (where applicable)

1.2 Information Collected Automatically

• IP address and device identification information
• Browser type and operating system
• Time spent on the site and list of pages visited
• Cookies and local storage data (details in section 6)
• Transaction history and gaming activity logs

2. Purpose of Using Your Information

eb 333 uses your information only for specific and legitimate purposes. Your information is never sold to third parties under any circumstances. The main reasons for using your information are:

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Preventing fraud and maintaining platform security
• Managing customer support services
• Reviewing and improving platform performance
• Complying with applicable legal obligations
• Monitoring responsible gaming activity

3. Data Storage and Security

eb 333 uses SSL (Secure Socket Layer) encryption technology to keep your information secure. This means all data sent from your browser to our servers is encrypted. The following security measures are also in place:

• Passwords are encrypted using industry-standard hashing algorithms
• Sensitive financial data is stored in a separate secure environment
• Server access is managed under strict permission-based controls
• Regular security audits are conducted
• Automated monitoring is active to detect unusual activity

How long data is retained depends on relevant legal requirements and business purposes. Even after an account is closed, certain information may be kept for a defined period due to specific legal obligations.

4. Sharing Information with Third Parties

eb 333 never sells or transfers your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:

4.1 Payment Processors

The necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal transactions. These providers operate under their own privacy policies.

4.2 Technology and Service Partners

Game software providers and technology service providers contribute to running the platform. Only the minimum information needed to operate the service is shared with them.

4.3 Legal Reasons

Information may be shared with the relevant authorities to comply with court orders, requests from investigative agencies, or applicable legal obligations.

5. User Rights

As a member of eb 333, you have certain important rights that you can exercise at any time:

• Right to access: You can request to know what information is stored about you.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: In certain circumstances, you can request that your information be deleted, subject to legal obligations.
• Right to restrict processing: In certain cases, you can request that processing of your information be paused.
• Right to opt out of marketing: You can request that promotional emails or messages stop being sent to you.

To exercise these rights, contact our support team. To learn more about your rights and protections related to responsible gaming, visit our Responsible Gaming page.

6. Cookie Policy

eb 333 uses cookies and similar technologies to keep the site running properly. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are necessary for the basic functions of the site — such as maintaining login sessions, security verification, and completing the deposit process. Without them, the site will not work properly.

6.2 Performance Cookies

These cookies collect information on how much each page or section of the site is used, which helps improve the quality of service. The data collected is completely anonymous.

6.3 Preference Cookies

These store your language preference, display settings, and personalisation information, so that your preferred experience is available on your next visit.

Most browsers have the option to disable cookies, but doing so may limit some functionality of the site.

7. Protection of Children and Minors

All services on eb 333 are for individuals aged 21 and above only. No information is knowingly collected from anyone under the age of 21. Age verification is carried out at registration, and additional identity documents may be requested in suspicious cases. If it is found that information from a minor has been collected by mistake, it is deleted immediately and the associated account is closed.

8. International Data Transfers

For the purposes of game software, payment processing, and technology services, some of your information may be processed on servers located in different countries. In such cases, it is ensured that data protection standards are maintained and appropriate safeguards apply to international transfers.

9. Response to Security Breaches

If a data security breach occurs and there is a possibility that it poses a risk to your rights and interests, you will be notified as quickly as possible. That notification will include details of the nature of the breach, the potential impact, and the steps taken to address it.

10. Marketing Communications

eb 333 may send promotional messages, bonus updates, and service-related information. At the time of registration, you have the option to consent to marketing communications. This consent can be withdrawn at any time through account settings or via the support team.

11. Changes to This Policy

eb 333 reserves the right to update this privacy policy as needed. If any significant changes are made, a notice will be posted on the website and the "Last updated" date at the top of the policy will change. Continuing to use the site after an update will mean your acceptance of the new policy. To learn more about our overall operations and eb 333, visit the About Us page.

12. Contact

If you have any questions, comments, or complaints about this privacy policy, please contact our support team:

• Via 24/7 live chat (in both Bangla and English)
• Email: [email protected]

We will try to respond to your inquiry as quickly as possible. For data-related requests, additional information may be asked to verify your identity.