eb 333's commitment to responsible gambling
Gambling is for entertainment — not stress. eb 333 believes every member has the right to set their own limits and should have the means to stick to them.
What responsible gambling is and why it matters
Online betting and casino games are a form of entertainment. But when that entertainment becomes a habit and causes financial or mental harm, it becomes a concern. eb 333 wants its members to always see gambling as entertainment — not as a source of income or a way to recover losses.
Our Terms and Conditions clearly state that no member should place bets while under mental stress or financial hardship. Every member has a responsibility to themselves and their family. eb 333 is always here to support that responsibility.
The core of responsible gambling is knowing your budget, respecting time limits, and understanding when to stop. If you feel you are losing control, the wisest thing to do is acknowledge it and seek support.
- Gambling is always for entertainment — not as an alternative livelihood
- Only bet money you can afford to lose without affecting your household
- Do not bet again to try to recover money you have lost
- Do not gamble under the influence of substances or while under mental stress
- Do not prioritise gambling over time with your family
- Do not borrow money from others to place bets
Tools for setting your own limits
eb 333 provides several self-control tools that members can use according to their own circumstances. Using these tools is not a sign of weakness — it is proof of responsible gambling.
Deposit limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; a waiting period applies if you want to raise it.
Session time limit
Set a cap on how long you can stay logged in at a stretch. When the session ends you will be logged out automatically and prompted to take a break.
Loss limit
Set the maximum amount you are willing to lose within a given period. Once that amount is reached, no further bets can be placed — the account will be locked for betting until the next period.
Take a break (cooldown)
Temporarily suspend your account for one week or one month. During this time neither logging in nor betting will be possible. Your account will be reactivated once the break ends.
Self-exclusion
Block yourself from the site for the long term — 6 months, 1 year, or permanently. This request takes effect immediately and cannot be reversed before the period ends.
Activity history
View your deposit, withdrawal, and betting history at any time. Review your own habits and decide whether to change your spending pattern if needed.
Submit a self-exclusion request
Fill in the form below and send it via eb 333 live chat or email support. Our team is available 24/7 and your request will be handled with complete confidentiality.
After filling in this form, please contact our 24/7 live chat or email. You will be notified once the request is confirmed.
Recognise the warning signs
If you notice any of the following signs in yourself or someone close to you, please seriously consider seeking support.
Feeling restless after a loss
After every loss, the only thought is 'I'll win this time,' and stopping feels difficult.
Spending beyond your budget
Money set aside for household expenses, medical needs, or education is being used for betting, or you are borrowing from others to play.
Losing track of time
When you sit down to play you lose track of how much time has passed; staying up late to play or neglecting work and family to keep gambling.
Hiding it from family and friends
You are keeping secret or lying to your family about how much you are betting or how much you are losing.
Mental fatigue and anxiety
Not gambling makes you feel uncomfortable, leaves you in a bad mood, and makes it hard to concentrate.
Repeated failed attempts to stop
'After today, no more' — you keep saying this but cannot effectively stop.
Where to find support
Asking for help is an act of courage. eb 333 and the people around you are here for you.
eb 333 live chat
Our support team is ready to speak in Bengali seven days a week, 24 hours a day. Raise any concern or request to set limits via live chat — you will get a quick response.
Email support
If you prefer to put things in writing, contact us by email. Share your situation with us at [email protected] — the team will assist you with full confidentiality.
Family and friends
Talk to the people close to you. Sharing your situation with a family member or trusted friend is often the first and most important step.
Professional counsellors
Seeking help from a mental health professional or behavioural therapist can be effective in many cases. Psychologists and counsellors are available in Bangladesh.
Mental health services
In Bangladesh, the National Institute of Mental Health (NIMH) and various government hospitals have mental health departments where specialist services are available.
The role of parents and guardians
If there are minors or teenagers in the household, be sure to activate parental controls on your devices. eb 333 is for ages 21 and above only. Keeping children and teenagers away from online betting and casino games is every guardian's responsibility.
Do not share your login details with anyone, especially younger members of your family. Read our Privacy Policy for details on how your account security and data are protected.
If a family member suspects that someone is gambling excessively, they can also contact our support team. We respect the concerns of families and will assist with the information needed.
Healthy gambling habits
Before playing at eb 333, ask yourself: how much time will I spend today? How much money will I put in? If I lose this money, will my household still be fine? If the answer is no, take a break for today.
Before each gaming session, set a time limit and a money limit for yourself. Stop before you reach that limit — whether you are winning or losing. This is the most important habit of responsible players.
Our FAQ section has answers to common questions about responsible gambling. If you want to know about a specific topic, you can ask directly via live chat.